The Whitehorse Walk-In Clinic is a health care facility that provides access to same-day, non-urgent care for all Yukon residents, with or without a family doctor. It can support you:
- with minor health concerns that do not require long-term follow-up; or
- as an alternative to visiting the Emergency Department for issues that do not require emergency care.
Our team includes:
- doctors;
- nurse practitioners;
- licensed practical nurses;
- pharmacists;
- social workers; and
- office staff.
Location
108 Jarvis St, Unit 103
Whitehorse, Yukon
The entrance is on the corner of Jarvis Street and Second Avenue, in the Mah’s Point building.
Hours of operation
Monday to Friday: 9 am to 5:30 pm (closed on statutory holidays)
Walk-in clinic services
We offer support for the following conditions, sickness and small injuries:
- Fever
- Respiratory, oral, or sinus infections
- Skin conditions, including rashes
- Gastrointestinal symptoms, including nausea, vomiting, diarrhea, constipation and abdominal pain
- Minor cuts
- Minor allergic reactions
- Painful or bloody urination
- Minor burns
- Musculoskeletal conditions or injuries, such as sprains or strains
We offer the following simple medical procedures:
- Pap smears
- Wound care
- Eye washes
- Ear irrigation
- Skin checks
- Stitch removal
Things to know before you visit the clinic
- If you are experiencing a medical emergency, go to Whitehorse General Hospital Emergency Department or phone 911.
- We do not provide driver’s medicals or other medical assessments, such as for immigration or insurance forms.
You can go to a Whitehorse pharmacy for the following minor health problems:
- Bladder infection
- Bug bites
- Cold sores
- Eczema
- Acid reflux
- Hemorrhoids
- Pink eye
- Pinworms and threadworms
- Shingles
- Sinus congestion
- Muscle strain or sprain
- Thrush
- Vaginal yeast infection
- Emergency contraception
For help with one of these minor health problems, you can visit:
- Shoppers Drug Mart;
- Medicine chest on Lambert Street, Whitehorse but phone 867-668-7000 before coming;
- Save-On-Foods pharmacy;
- Walmart pharmacy; or
- Superstore pharmacy.
Are you eligible?
The walk-in clinic offers care to Yukoners covered by the Yukon Health Care Insurance Plan. The clinic serves patients with Canadian health care coverage and a provincial or territorial health card.
To have insurance under the Yukon Health Care Insurance Plan, you must:
- be a Canadian citizen or have the necessary immigration status;
- make the Yukon your permanent home;
- be present in the Yukon for the majority of the year, or have a waiver from Insured Health Services if you're absent for more than 6 months.
New residents
If you're new to the Yukon, you're eligible for Insured Health Services once you've been a resident for 3 months. Get more information or sign up for the Yukon Health Care Insurance Plan.
Uninsured patients
If you’re uninsured, the walk-in clinic can only check injuries for Workers' Compensation Board claims. Eligible Yukoners can sign up for the Yukon Health Care Insurance Plan.
If you have questions, email [email protected] or phone 867-471-0035.