How do inmates access money?
When an inmate is admitted to the Whitehorse Correctional Centre:
- a trust account is set up for them;
- the inmate can use money from their trust account to pay for phone calls or items from the canteen; and
- all money in their trust account is returned to them upon release.
How can you transfer money to an inmate's trust account?
You can no longer deposit cash at the Synergy kiosk at the Whitehorse Correctional Centre or at other kiosk locations.
There are still safe and accessible ways to send money to an inmate.
Deposit money online
You can send money fast online through the Synergy website using approved payment options like Paypal, Interac Online or PaysafeCash. You will need the inmate’s ID number.
Visit Synergy Deposits for more information.
Send cash using MoneyGram at Canada Post
If you prefer to use cash, you can buy a MoneyGram at any Canada Post location.
After you buy the MoneyGram, call Synergy Customer Service at 1-866-713-4761 to deposit the money into the inmate’s trust account.
To find out more about transferring money to an inmate at the Whitehorse Correctional Centre, phone 867-455-2900.